Hzyz's Terms and Conditions

Hzyz (referred to as the "Platform" or "we") is an online gaming service provider operating specifically for players in Bangladesh. These Terms and Conditions constitute a legally binding agreement between you (the user) and hzyz.

By accessing hzyz.fun, registering an account, or playing any game on the platform, you are deemed to have fully accepted these Terms and Conditions. If you disagree with any part of these terms, please refrain from using the Platform.

Hzyz reserves the right to update these Terms and Conditions at any time. You will be notified of any changes via email or platform notification. Continued use of the Platform after any update constitutes acceptance of the revised terms.

The following requirements must be met to register an account and play on hzyz:

• You must be at least 18 years of age.
• You must be a resident of Bangladesh.
• Each individual may open only one account.
• All information provided during registration must be true and accurate.
• You must have a bank or mobile banking account registered in your name.
• Registration is not permitted from countries where online gaming is prohibited.

During registration, you must provide your correct name, mobile number, and date of birth. hzyz may request a copy of your national ID or passport for identity verification at any time. Providing false information will result in permanent account closure and possible forfeiture of deposited funds.

Hzyz strictly enforces a policy against underage gaming. Opening an account by anyone under the age of 18 is strictly prohibited.

• Age verification is mandatory at the time of registration.
• Hzyz may request proof of age documentation at any time if there is cause for suspicion.
• Withdrawals may be held until verification is complete.
• If a user is found to be a minor, all winnings will be forfeited.

Hzyz supports transactions via bKash, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Conditions:

• The minimum deposit amount is BDT 200.
• Maximum single deposit limit is BDT 50,000.
• Deposits are generally credited instantly.
• You must use only your own payment methods.
• Deposits made using a third-party payment account will be voided.

Withdrawal Conditions:

• The minimum withdrawal amount is BDT 500.
• The maximum daily withdrawal limit is BDT 1,00,000.
• Withdrawals are typically processed within 1 hour.
• KYC verification must be completed before your first withdrawal.
• Withdrawals are only possible to registered payment methods.
• Withdrawals may be temporarily held if fraud is suspected.

Hzyz offers a variety of bonuses and promotions. Each offer carries its own terms, which are detailed on the respective offer page. General bonus policies are outlined below:

• The welcome bonus applies to first deposits only.
• The standard wagering requirement for bonuses is 30x (you must wager 30 times the bonus amount).
• Wagering requirements must be completed within 30 days of receiving the bonus.
• Multiple bonuses cannot be claimed simultaneously.
• A maximum withdrawal cap may apply to winnings derived from bonuses.
• Wagering requirements may not be fulfilled by bonus bets placed on certain games.
• Hzyz reserves the right to cancel any bonus at any time.

If bonus abuse is detected — including bonus hunting or arbitrage betting — the relevant bonus and any associated winnings will be forfeited. All users are encouraged to use hzyz promotional offers in good faith.

All games on hzyz use RNG (Random Number Generator) technology, which is regularly audited by independent third parties. Game outcomes are entirely random and unbiased.

• Each game has its own rules — please read them before you start playing.
• If a game is interrupted due to a technical issue, the bet will be refunded.
• Any dispute regarding a game outcome must be reported to support within 24 hours.
• Any winnings resulting from a software error or bug will be voided.
• In Live Casino, the dealer's decision is final.
• In Sports Betting, if a match is cancelled, the bet will be automatically voided.

The following activities are strictly prohibited on the hzyz Platform. Any violation will result in immediate account closure:

• Fraud, cheating, or deceiving other users.
• Abusing the bonus system or operating multiple accounts.
• Using automated bots or software to play games.
• Money laundering or processing of illegal funds.
• Unauthorized access to another user's account.
• Attempting to hack or breach the security of the hzyz system.
• Spreading false, defamatory, or misleading information on the platform.

Hzyz believes gaming should be a form of entertainment, not a source of income. We encourage our members to maintain healthy gaming habits.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Limit: set an automatic logout after a specified period of time.
• Cooling-Off Period: Take a break of 24 hours to 30 days.
• Self-Exclusion: You have the option to permanently deactivate your account.
• Our support team is always ready to help.

If you notice signs of gaming addiction, please seek professional advice. on the Responsible Gaming page Further details are available below.

Hzyz may temporarily or permanently close your account in the following circumstances:

• Violation of the Terms and Conditions.
• Failure to complete identity verification.
• If fraud is suspected.
• Prolonged inactivity (12 months).
• At your own request.

An email notification is generally sent prior to account cancellation. Any valid balance (excluding bonuses) will be refunded, except in cases of fraud.

Hzyz shall not be held liable for the following:

• If a game is interrupted due to loss of internet connection.
• Delays or issues caused by third-party payment gateways.
• If account credentials are compromised due to user negligence.
• Unexpected technical issues or server downtime.
• Losses resulting from expected gaming winnings that did not materialise.

Hzyz is committed to operating in a fair and transparent manner at all times. Should any issue arise, our support team is ready to help.

Hzyz reserves the right to modify these Terms and Conditions, in part or in full, at any time. When changes are made:

• Notifications will be sent at least 7 days before any significant changes take effect.
• Continued use of the platform after updated terms take effect will be considered acceptance of those changes.
• If you object to any changes in the terms, you may request that your account be closed.
• The date of the last update will always be shown at the top of this page.

If you have any questions or concerns regarding these Terms and Conditions, please contact our support team. We typically respond within 24 hours.

• Email: [email protected] (read only — do not click)
• Live Chat: available after logging in to the platform.
• A ticket number will be issued once your complaint has been submitted.
• Complex issues may take up to 7 business days to resolve.